Last Updated: 20 November 2025
Propslio Limited ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform for fractional property investment.
We are compliant with UK financial regulations and adhere to UK GDPR, the Data Protection Act 2018, and all applicable UK financial services regulations.
Propslio Limited
Company Number: [Company Registration Number]
Registered Address: [Registered Office Address]
Email: [email protected]
Data Protection Officer: [email protected]
KYC & AML Compliance: As a regulated financial services provider, we are legally required to collect and verify your identity information to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
In limited circumstances, we may process special category data including:
Legal Basis: Performance of Contract
To create and manage your account, process investments, facilitate
transactions, and provide customer support.
Legal Basis: Legal Obligation
To comply with financial regulations, KYC/AML requirements, tax
reporting obligations, and court orders.
Legal Basis: Legitimate Interests
To detect and prevent fraud, money laundering, and unauthorized
access to your account.
Legal Basis: Consent
To send you information about new investment opportunities,
platform updates, and promotional offers (only with your explicit
consent).
Legal Basis: Legitimate Interests
To analyze usage patterns, improve user experience, and develop
new features.
Banks and payment processors to facilitate transactions and verify account ownership.
Third-party KYC/AML services to verify your identity and comply with regulatory requirements.
Solicitors, accountants, auditors, and other professional advisors who assist us in providing our services.
Financial regulators, HMRC, law enforcement, and other government bodies when legally required.
Cloud hosting, email services, CRM systems, and analytics providers who support our platform operations.
Estate agents, property managers, and developers involved in properties you invest in.
Important: We never sell your personal data to third parties for marketing purposes. All third parties are required to keep your data secure and use it only for the specified purposes under data processing agreements.
Your data is primarily stored and processed within the United Kingdom. However, some of our service providers may process data in other countries. When we transfer your data outside the UK, we ensure:
Please contact us if you would like more information about the specific safeguards we have in place for international transfers.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations:
We are required by financial regulations to retain certain financial records for a minimum of 7 years. We cannot delete this data earlier even if you request its deletion.
You have the following rights regarding your personal data:
Request a copy of the personal data we hold about you (Subject Access Request).
Request correction of inaccurate or incomplete personal data.
Request deletion of your data (subject to legal retention requirements).
Request restriction of processing in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
Not be subject to automated decisions with significant legal effects.
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.
Please note that some rights may be limited due to regulatory requirements (e.g., we cannot delete data we are legally required to retain for 7 years).
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage:
TLS/SSL encryption for data in transit and AES-256 encryption for data at rest
Role-based access, multi-factor authentication, and regular access reviews
Data stored in secure UK-based data centers with redundant backups
24/7 security monitoring, intrusion detection, and regular security audits
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, as required by UK GDPR.
We use cookies and similar technologies to improve your experience on our platform. Our cookies fall into the following categories:
Essential for the platform to function. These cannot be disabled and include authentication, security, and session cookies.
Help us understand how visitors use our platform (e.g., Google Analytics). You can opt out of these cookies.
Track your activity across websites to deliver personalized advertisements. Requires your explicit consent.
You can manage your cookie preferences through your browser settings or our cookie consent tool. For more details, see our separate Cookie Policy.
If you have any concerns about how we handle your personal data, please contact our Data Protection Officer at [email protected]. We take all complaints seriously and will investigate promptly.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
We would appreciate the opportunity to address your concerns before you approach the ICO, but you have the right to contact them at any time.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of our services after we post changes constitutes your acceptance of the updated Privacy Policy.
Our platform may contain links to third-party websites, plug-ins, and applications (e.g., property listings, partner websites, payment processors). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
If you have any questions about this Privacy Policy or how we handle your personal data, please don't hesitate to contact us.